IndiGo’s parent company, InterGlobe Aviation, has received a warning letter from India’s Directorate General of Civil Aviation (DGCA) after a regulatory audit flagged deviations from standard operating procedures, including certain provisions under the Aircraft (Carriage of Dangerous Goods) Rules, 2026.
The regulatory action is linked to a cargo spillage detected on the ground after an IndiGo flight arrived at its destination in January 2026. According to the airline, the incident was proactively reported to the relevant authorities and the findings of its internal investigation were subsequently shared with the regulator.
A follow-up audit, however, identified deviations from prescribed SOPs, prompting the DGCA to issue a warning letter that was received by the airline on July 8, 2026.
IndiGo said it is incorporating the recommendations outlined by the regulator and remains committed to full compliance with regulatory guidelines. The airline reiterated that customer safety remains its top priority.
The DGCA has also directed InterGlobe Aviation to submit an Action Taken Report detailing the corrective measures implemented following the audit findings.
The company separately acknowledged a delay in disclosing the warning letter to the stock exchanges, attributing it to an internal communication gap. InterGlobe Aviation said the delay was unintentional.
Importantly, no penalty, operational restriction, or sanction has been imposed on IndiGo as a result of the warning. The company also said the matter is not expected to have any significant impact on its finances or operations.
