Tag: Passenger Experience
-
“Repent Or Perish”: American Airlines Flight Attendant Turns Outstanding Service Into An Uncomfortable Situation By Handing Over Religious Flyer
American Airlines is facing criticism after a passenger reported receiving a religious pamphlet from a flight attendant during a recent flight. According to the passenger, the crew member handed over a card containing religious messages encouraging people to “repent or perish” after receiving a customer service compliment. While the passenger described the flight attendant as…
-
Former NFL Star Robert Griffin III Describes Terrifying Engine Fire Scare On United Flight
Former Heisman Trophy winner and NFL quarterback Robert Griffin III revealed he was aboard a United Airlines flight that was forced to make an emergency return to Houston after what he described as the aircraft’s right engine catching fire shortly after takeoff. “We heard 15 straight loud bangs and immediately knew something was wrong,” Griffin…
-
United Airlines Made Passengers Endure A 13 Hour Flight With No Entertainment, No Wi-Fi, And No In-Seat Power
United Airlines is making passengers on a 13-hour flight from Tokyo to Washington Dulles endure a flight experience from around four decades ago: No seatback screens, no in-flight Wi-Fi, and no in-seat chargers. It’s not like this is some sort of retro-inspired experience that passengers signed up for. Rather, the 27-year-old Boeing 777-200 being used…
-
Southwest Pilot Buys Pizza For Entire Flight During Delay At Reagan National
Plane passengers bracing themselves for hours of hunger and frustration were instead treated to an unexpected act of kindness. The pilot of a Southwest flight decided to offer some first-class hospitality after some traffic caused a delay at Ronald Reagan Washington National Airport. First Officer James stepped off the plane, ordered pizza for the entire…
Latest News
Search the Archives
Access over the years of investigative journalism and breaking reports
You May Have Missed
